Privacy Policy
Last updated: November 18, 2025
1. Introduction
Cinemadio ("we", "us", or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
Information You Provide
- Email address (for free downloads, purchases, and order confirmation)
- Name (if provided during checkout)
- Payment information (processed securely through third-party payment providers)
- Contact form submissions (name, email, message)
Automatically Collected Information
- IP address
- Browser type and version
- Pages visited and time spent on pages
- Referring website
- Device information (screen resolution, operating system)
3. How We Use Your Information
We use collected information for the following purposes:
- Processing and fulfilling your orders
- Sending download links for purchased and free LUTs
- Sending order confirmations and receipts
- Responding to customer support inquiries
- Preventing fraud and ensuring security
- Improving our website and services
- Sending promotional emails (only with your consent, and you can unsubscribe anytime)
- Analyzing website traffic and usage patterns
4. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Payment Processors: To process your payments securely
- Email Service Providers: To send order confirmations and download links
- Analytics Providers: To understand website usage (anonymized data)
- Legal Authorities: When required by law or to protect our rights
5. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your shopping cart items
- Keep you logged in (if applicable)
- Understand how you use our website
- Show you relevant content
You can control cookie settings through your browser. Disabling cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information is retained for accounting and legal purposes.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data (subject to legal obligations)
- Withdraw consent for marketing communications
- Object to processing of your data
- Request data portability
To exercise these rights, contact us at cinemadio.official@gmail.com
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any personal information.
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.
11. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: cinemadio.official@gmail.com